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Computer Emergency Response Team (CERT)

The CERT is chartered to work with the Internet community to facilitate its response to computer security events involving Internet hosts, to take proactive steps to raise the community’s awareness of computer security issues, and to conduct research targeted at improving the security of existing systems. The U. S. CERT is based at Carnegie Mellon University in Pittsburgh; regional CERTs are like NICs, springing up in different parts of the world.


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<strong>Maturity Level Details:</strong><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Maturity levels consist of a predefined set of process areas. The maturity levels are measured by the achievement of the&nbsp;specific&nbsp;and&nbsp;generic goals&nbsp;that apply to each predefined set of process areas. The following sections describe the characteristics of each maturity level in detail.</p><strong>Maturity Level 1 - Initial</strong><br>At maturity level 1, processes are usually ad hoc and chaotic. The organization usually does not provide a stable environment. Success in these organizations depends on the competence and heroics of the people in the organization and not on the use of proven processes.<p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Maturity level 1 organizations often produce products and services that work; however, they frequently exceed the budget and schedule of their projects.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Maturity level 1 organizations are characterized by a tendency to over commit, abandon processes in the time of crisis, and not be able to repeat their past successes.</p><strong>Maturity Level 2 - Managed</strong><br>At maturity level 2, an organization has achieved all the&nbsp;specific&nbsp;and&nbsp;generic goals&nbsp;of the maturity level 2 process areas. In other words, the projects of the organization have ensured that requirements are managed and that processes are planned, performed, measured, and controlled.<p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">The process discipline reflected by maturity level 2 helps to ensure that existing practices are retained during times of stress. When these practices are in place, projects are performed and managed according to their documented plans.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">At maturity level 2, requirements, processes, work products, and services are managed. The status of the work products and the delivery of services are visible to management at defined points.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Commitments are established among relevant stakeholders and are revised as needed. Work products are reviewed with stakeholders and are controlled.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">The work products and services satisfy their specified requirements, standards, and objectives.</p><strong>Maturity Level 3 - Defined</strong><br>At maturity level 3, an organization has achieved all the&nbsp;specific&nbsp;and&nbsp;generic goals&nbsp;of the process areas assigned to maturity levels 2 and 3.<p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">At maturity level 3, processes are well characterized and understood, and are described in standards, procedures, tools, and methods.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">A critical distinction between maturity level 2 and maturity level 3 is the scope of standards, process descriptions, and procedures. At maturity level 2, the standards, process descriptions, and procedures may be quite different in each specific instance of the process (for example, on a particular project). At maturity level 3, the standards, process descriptions, and procedures for a project are tailored from the organization's set of standard processes to suit a particular project or organizational unit. The organization's set of standard processes includes the processes addressed at maturity level 2 and maturity level 3. As a result, the processes that are performed across the organization are consistent except for the differences allowed by the tailoring guidelines.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Another critical distinction is that at maturity level 3, processes are typically described in more detail and more rigorously than at maturity level 2. At maturity level 3, processes are managed more proactively using an understanding of the interrelationships of the process activities and detailed measures of the process, its work products, and its services.</p><strong>Maturity Level 4 - Quantitatively Managed</strong><br>At maturity level 4, an organization has achieved all the&nbsp;specific goals&nbsp;of the process areas assigned to maturity levels 2, 3, and 4 and the&nbsp;generic goals&nbsp;assigned to maturity levels 2 and 3.<p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">At maturity level 4 Subprocesses are selected that significantly contribute to overall process performance. These selected subprocesses are controlled using statistical and other quantitative techniques.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Quantitative objectives for quality and process performance are established and used as criteria in managing processes. Quantitative objectives are based on the needs of the customer, end users, organization, and process implementers. Quality and process performance are understood in statistical terms and are managed throughout the life of the processes.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">For these processes, detailed measures of process performance are collected and statistically analyzed. Special causes of process variation are identified and, where appropriate, the sources of special causes are corrected to prevent future occurrences.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Quality and process performance measures are incorporated into the organization.s measurement repository to support fact-based decision making in the future.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">A critical distinction between maturity level 3 and maturity level 4 is the predictability of process performance. At maturity level 4, the performance of processes is controlled using statistical and other quantitative techniques, and is quantitatively predictable. At maturity level 3, processes are only qualitatively predictable.</p><strong>Maturity Level 5 - Optimizing</strong><br>At maturity level 5, an organization has achieved all the&nbsp;specific goals&nbsp;of the process areas assigned to maturity levels 2, 3, 4, and 5 and the&nbsp;generic goals&nbsp;assigned to maturity levels 2 and 3.<p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Processes are continually improved based on a quantitative understanding of the common causes of variation inherent in processes.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Maturity level 5 focuses on continually improving process performance through both incremental and innovative technological improvements.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Quantitative process-improvement objectives for the organization are established, continually revised to reflect changing business objectives, and used as criteria in managing process improvement.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">The effects of deployed process improvements are measured and evaluated against the quantitative process-improvement objectives. Both the defined processes and the organization's set of standard processes are targets of measurable improvement activities.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Optimizing processes that are agile and innovative depends on the participation of an empowered workforce aligned with the business values and objectives of the organization. The organization's ability to rapidly respond to changes and opportunities is enhanced by finding ways to accelerate and share learning. Improvement of the processes is inherently part of everybody's role, resulting in a cycle of continual improvement.</p><p style="margin: 0.8em 0px 1em; padding: 0px; text-align: justify; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">A critical distinction between maturity level 4 and maturity level 5 is the type of process variation addressed. At maturity level 4, processes are concerned with addressing special causes of process variation and providing statistical predictability of the results. Though processes may produce predictable results, the results may be insufficient to achieve the established objectives. At maturity level 5, processes are concerned with addressing common causes of process variation and changing the process (that is, shifting the mean of the process performance) to improve process performance (while maintaining statistical predictability) to achieve the established quantitative process-improvement objectives.</p>
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Information system security mode of operation wherein each user, with direct or indirect access to the information system, its peripherals, remote terminals, or remote hosts, has all of the following: a. valid security clearance for all information within an information system; b. formal access approval and signed nondisclosure agreements for all the information stored and/or processed (including all compartments, subcompartments and/or special access programs); and c. valid needto know for some of the information contained within the information system. IS security mode of operation wherein each user, with direct or indirect access to the IS, its peripherals, remote terminals, or remote hosts, has all of the following: (a) valid security clearance for all information within an IS; (b) formal access approval and signed nondisclosure agreements for all the information stored and processed (including all compartments and special access programs); and (c) valid needtoknow for some of the information contained within the IS. See system-high security mode.
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INFOSec mode of operation wherein each user with direct or indirect access to a system, its peripherals, remote terminals, or remote hosts has all of the following: (1) valid security clearance for the most restricted information processed in the system; (2) formal access approval and signed nondisclosure agreements for that information which a user is to have access; and (3) valid needtoknow for information that a user is to have access. Mode of operation wherein each user with direct or indirect access to a system, its peripherals, remote terminals, or remote hosts has all of the following: (a) valid security clearance for the most restricted information processed in the system; (b) formal access approval and signed nondisclosure agreements for that information which a user is to have access; and (c) valid needtoknow for information which a user is to have access.
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INFOSec mode of operation wherein all the following statements are satisfied concerning the users who have direct or indirect access to the system, its peripherals, remote terminals, or remote hosts:INFOSEC mode of operation wherein all the following statements are satisfied concerning the users who have direct or indirect access to the system, its peripherals, remote terminals, or remote hosts: a. some users do not have a valid security clearance for all the information processed in the information system; b. all users have the proper security clearance and appropriate formal access approval for that information to which they have access; and c. all users have a valid needtoknow only for information to which they have access. See multilevel security mode.
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A group of people duly authorized to conduct attacks against friendly information systems, under prescribed conditions, for the purpose of revealing the capabilities and limitations of the information assurance posture of a system under test. For purposes of operational testing, the Red team will operate in as operationally realistic an environment as feasible and will conduct its operations in accordance with the approved operational test plan. Interdisciplinary group of individuals authorized to conduct an independent and focused threatbased effort as a simulated adversary to expose and exploit system vulnerabilities for the purpose of improving the security posture of information systems.
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